At Patel Jewellery, we aim to process and deliver your orders safely and efficiently.

Order Processing

Orders are generally processed after confirmation of the order and payment or verification, where applicable.

Processing times may vary depending on product availability, order details, and other circumstances.

We will contact you if additional information is required to process your order.

Delivery Time

Estimated delivery time may vary depending on the customer’s location and the availability of the product.

Delivery times can also be affected by weekends, public holidays, weather conditions, courier delays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be communicated or displayed during the ordering process.

The applicable shipping cost may vary depending on the delivery location, order size, or courier service used.

Delivery Areas

We deliver orders to available locations within Pakistan through our delivery partners.

Delivery availability may vary depending on the destination and courier service coverage.

Order Tracking

Where tracking information is available, customers may receive tracking details after their order has been dispatched.

Customers can use the provided tracking information to check the delivery status of their order.

Delivery Delays

Although we aim to deliver orders within the estimated timeframe, Patel Jewellery cannot guarantee delivery on a specific date.

Delays caused by courier services, weather, public holidays, incorrect addresses, or other circumstances outside our control may occur.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information, including their name, phone number, and complete address.

Patel Jewellery will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged Packages

If your package appears damaged when delivered, please contact us as soon as possible and provide photographs of the package and product.

We will review the issue and assist you according to our Refund Policy.

Contact Us

If you have any questions regarding shipping or delivery, please contact Patel Jewellery through the contact details provided on our website.

Website: pateljewellery.store